Our service desk supports you in all matters relating to your Netrics solutions. Thanks to guaranteed response times, you will receive prompt assistance from our specialists.
Support
Welcome to the Service Desk of
Netrics!
Netrics Biel, Thun & Zurich
Our customers from Biel, Thun and Zurich are welcome to contact our support team via:
Telephone
Hotline
+41 58 531 32 32Incidents/Errors
incident@netrics.chService Requests/Inquiries
request@netrics.chAlternatively, you may submit your service request directly via our customer portal:
Self-service customer portalNetrics Bern
Our customers in Bern may reach our support team via:
Telephone
Hotline
+41 58 531 32 32Alternatively, you may submit your service request directly via our ticket portal:
TicketXpertAvailability in emergencies
Outside of office hours and on weekends, you will still be supported by our reliable on-call service.
For this please dial the regular hotline number (with the appropriate service level booked):
* If the applicable service level is booked