Netrics Support

The Netrics Support Team is there for you for all concerns regarding your Netrics solutions. We also want to offer great experiences in support.

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Netrics Biel, Thun & Zürich:
Netrics Biel, Thun & Zürich:

Our customers from Biel, Thun and Zurich can reach our support team at:

 
Hotline:
 
Email:
 

Alternatively, you can enter your service request directly via our customer portal:

 
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Service hours
Monday – Friday:
7:00 am – 6:00 pm
 

Saturday & Sunday:
closed

 

Emergency availability

Outside office hours and at weekends, you will continue to be looked after by our tried and tested on-call service*.

For this, please dial the regular hotline number.

* when booking the corresponding service level

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Netrics Bern AG
Netrics Bern AG

Our clients from Bern can reach Netrics Support at:

 
Hotline:
 
Email:
 

Alternatively, you can enter your service request directly via our ticket portal:

 
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Service hours
Monday – Friday:
7:00 am - 12:00 am
1:00 pm – 5.30 pm
 

Saturday & Sunday:
closed

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Guaranteed & Fast Support
Guaranteed & Fast Support

Our guaranteed response times ensure rapid support from our specialists.