Netrics Support

Do you have questions about using your services? Our Customer Care team will be happy to help at any time.

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Single Point of Contact
Single Point of Contact

 

How to reach Customer Care

 

Hotline: 

+41 585 31 32 32

E-Mail:

customercare@netrics.ch

 

Or enter your service request directly via our customer portal:

Self-Service customer portal

You can reach the customer portal from 01.06.2022.
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Extensive service hours
Extensive service hours

 

Monday – Friday:
7:00 am – 6:00 pm

Saturday and Sunday:
Closed

 

Emergency contact

Outside office hours and on weekends, you will be supported by our experienced on-call service*. Please dial the regular hotline number.

* upon booking of the corresponding service level
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Quick & reliable support guaranteed
Quick & reliable support guaranteed

 

Our guaranteed response times ensure fast support from our specialists.
Netrics is your partner for modern workplace, cloud transformation, communication, network and data center solutions. Our targeted use of trendsetting technologies enables us to create excellent experiences for employees and clients alike.
© Netrics