Sometimes it takes a crisis to reveal how crucial a strong foundation really is. At IMD, this became clear when its previous IT service provider went offline for several days following a security incident. The dependency was high – and business operations came to a halt. In this critical situation, IMD turned to Netrics.
What followed was a tour de force under immense time pressure: a rapid risk analysis, an immediate action plan and a team working around the clock to get IMD up and running again. This included rebuilding the required infrastructure, migrating applications and data to the secure Netrics Private Cloud and implementing additional security measures such as multi-factor authentication. When the first employees were able to return to work, there was a great sense of relief.
But IMD didn’t want to return to “how things were before.” The move to the Netrics Private Cloud highlighted the productivity potential of a well-designed hybrid cloud setup. Together with Netrics, IMD therefore set up a modern digital workplace based on Microsoft 365. Supported by comprehensive change management, a working environment was created that not only operates efficiently, but empowers and connects employees.