Communication – telephony while working from home and collaborating remotely

The workplace is constantly changing, driven by factors including changing behavior and increasing employee expectations, the growing prevalence of geographically distributed teams and pioneering technologies. Employees want to communicate with their own terminal device, irrespective of the time or their location. We help you to implement the ideal telephony communication solution in your modern workplace, whether you′re connecting using Microsoft Teams or a cloud-based telephony communication solution.

From state-of-the-art landline telephony to connecting using Microsoft Teams

We lay the groundwork for the telephony of the future. Using the latest cloud technology enables you to create excellent experiences for your employees.

TOUCH
IP telephony

Enjoy flawless telephony over our state-of-the-art MPLS network – without having to invest in new phones. We deliver our service over a classic ISDN basic- or primary-rate interface and over VoIP (SIP trunk). You are free to choose how many phone lines you′d like.

IP telephony

Enjoy flawless telephony over our state-of-the-art MPLS network – without having to invest in new phones. We deliver our service over a classic ISDN basic- or primary-rate interface and over VoIP (SIP trunk). You are free to choose how many phone lines you′d like.

TOUCH
Virtual PBX

With a cloud-based phone system, you save yourself from having to invest in the expensive infrastructure of a traditional phone system. You can tailor your phone system to your needs at all times. All data is managed through our cloud.

Virtual PBX

With a cloud-based phone system, you save yourself from having to invest in the expensive infrastructure of a traditional phone system. You can tailor your phone system to your needs at all times. All data is managed through our cloud.

TOUCH
Microsoft
Teams

Use the market-leading Microsoft Teams solution to facilitate collaboration between your employees and with partners. We integrate incoming calls to your landline number into Teams. So your employees always have the modern workplace with them and can be reached regardless of their location.

 

Microsoft
Teams

Use the market-leading Microsoft Teams solution to facilitate collaboration between your employees and with partners. We integrate incoming calls to your landline number into Teams. So your employees always have the modern workplace with them and can be reached regardless of their location.

 

Our journey together to unlimited communication

Communication is a key part of the modern workplace. Whether you′ve already begun your journey or are still at the planning stage, as your partner we offer you our expertise and experience every step of the way. During the step-by-step transformation, the agile approach allows you to achieve interim results quickly and efficiently. At the same time, we establish sensors and checkpoints as a basis for further developing the implemented solution. Following transformation, we guarantee reliable and secure operation of your solution by maintaining the service levels defined in the operating model.

Inspiration

What to expect

Employees want to communicate with their own terminal device, regardless of the time or their location. We will give you a live demonstration of how that works.

How you benefit

You will learn about the advantages of unlimited communication and the possibilities for connecting to the modern workplace.

Assessment

What to expect

Based on your needs and communication behavior, our communication specialists will outline possible solution spaces and courses of action for forward-looking communication.

How you benefit

By involving your employees and their needs when selecting a suitable communication channel, you increase acceptance of the future solution.

Evaluation

What to expect

Based on the results of the analysis and the different use cases, we define the right technology for ideal communication.

How you benefit

You can rest assured that the selected technology will integrate seamlessly into your modern workplace, guaranteeing excellent experiences for your employees.

Operation

What to expect

We will proactively and continuously monitor your key communication channel. If and when a fault occurs, we will intervene immediately and minimize the impact on your business.

How you benefit

You will remain contactable for your clients and partners at all times.

Improvement

What to expect

Modern communication options are continuously further developing. We proactively show you how you can benefit from them.

How you benefit

Enhance the experience for your clients by introducing new features such as interactive webinars, chatbots, and so on.

Cloud-based communication – how you benefit

Netrics is a registered Swiss telecommunications service provider with its own AS (autonomous system) and is licensed by the Swiss Federal Office of Communications. We assume responsibility for your business′ connectivity.

Netrics_Icon_Mensch_green_RGB Everything from a single source Modern workplace, telephony, network and cloud services – all from a single source.
Netrics_Icon_Anruf_Telefon_green_RGB Integration of Microsoft Teams Use of Microsoft Teams for outbound calls
Netrics_Icon_Communication_green_RGB Communication-related expertise We accompany you throughout the entire process – from design and migration, to running and monitoring cutting-edge communication solutions
Netrics_Icon_Betriebs-DNA_green_RGB Operational DNA Many years of experience in operating high-availability and secure environments

Are your wfh employees mainly @home or also @work?

Enjoy the advantages of cloud-based communication solutions. Whether you′ve already begun your journey or are still at the planning stage, as an experienced partner we offer you our expertise and experience every step of the way. During the step-by-step transformation, the agile approach allows you to achieve interim results quickly and efficiently. At the same time, we establish sensors and checkpoints as a basis for further developing the implemented solution. Following transformation, we guarantee reliable and secure operation of your solution by maintaining the service levels defined in the operating model

Request a consultation
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